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Aug 18, 20202 min read
What to think about when thinking about 2021
Economically, let's just call 2020 a burnt, pineapple upside-down, inside-out cake. It had such a great intention when the year started,...
Aug 10, 20205 min read
CU Data +Mountain Climbing=Book
Anne recently spent some time with CUToday.info discussing her Mt Kilimanjaro climb, how it turned into the catalyst for the book, as...
Jul 30, 20202 min read
Solving Your Members’ 4 Problems
In today’s pandemic world, credit unions think about the member in terms of PPP or PPE or DQ. While all of these are important, let’s...
Jul 28, 20202 min read
Data Analytics - If You Build It, They Will Come - Not So Joe!
In the movie Field of Dreams, the main character, a farmer, is instructed to build a baseball field in the middle of his cornfield so...
Jun 30, 20202 min read
Putting Some "ahh" into Datahh Governance
When a credit union is asked about the current state of their data governance program, the two most common responses are either; Ugh - I...
Jun 23, 20203 min read
Three reasons why data maturity should be talked about today
As the world rebounds into a new state of "normal," many organizations are turning to their data to help them understand their...
Jun 17, 20203 min read
3 Ways To Rock Your Members' Digital Engagement Like Starbucks
One bright spot in recent economic news was found in Starbucks' recent Q2 financial results. While Starbucks, like all retailers, has...
Jun 3, 20203 min read
5 lessons Credit Unions can learn from Walmart's recent pandemic success
Spoiler alert: Mix bricks with clicks Walmart's recent earnings report revealed that the company's total revenue had increased by 9%...
May 27, 20203 min read
Q &A To Help CU Embrace Member Needs
I'm not exactly certain that MLK was thinking about data transformation when he said this, but it certainly applies. As all 50 states...
May 20, 20202 min read
5 Phase Framework To Successfully Launch A Data Transformation Journey
If data transformation were easy - you would have done it by now. Seriously, you would have. But it is not. It is complex and can...
May 13, 20202 min read
Identifying Opportunities
When Rahm Emanuel shared this quote in a March 25 Washington Post opinion piece, he focused on the state of public health,...
May 5, 20203 min read
Jumpstart Your Data Strategy With These 4 Questions
It is honestly mind-boggling to consider how much the world has changed in the past six weeks. As organizations re-emerge from their...
Mar 12, 20202 min read
The Power To Transform
"…. transformation isn’t about digitizing a channel or simply doing more things digitally. It’s a much broader scope than that. We’re...
Jan 10, 20201 min read
Understand Your Member's Journey, Friction & the Amazon Effect
Hello Everyone and welcome to 2020! A few months ago, I was quite surprised to learn that credit unions were, for the first time, rated...
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