When Rahm Emanuel shared this quote in a March 25 Washington Post opinion piece, he focused on the state of public health, infrastructure, and supply chains. Six weeks have passed since this quote, and while the pandemic has tested everyone professionally and personally, there have been some things that we might have thought impossible have genuinely become real.
1. Remote work
The ability to work remotely and function differently using technology has been available for over 20 years now; however, the stumbling block for many businesses to embrace remote work was legacy thinking. While the transition to remote work was jarring at best, it has now become part of standard business practice.
The advantages offered by remote employment are wide-ranging, from increased production to increased satisfaction to the development of new offerings.
Business leaders have an excellent opportunity presented to assess new skills to determine what they should stop, start, and continue.
2. Remote medicine
The ability to leverage technology to deliver healthcare remotely has also been available for many years but was not embraced to similar legacy thinking of both caregivers and patients. In six weeks, we have seen the concept of "drive-thru" testing, blood work, and other forms of evaluation evolve from idea to execution and now expected. This is extra-ordinary! The benefits of this new distribution channel traditionally only afforded by fast food has saved lives both in patents and healthcare providers.
3. Online Grocery shopping
Again, the ability to purchase groceries has been available in many major markets for years, with a pretty slow adoption rate. Now nearly every major grocery chain has online delivery available. Again this is remarkable to consider the quick shift in personal buying behavior.
As the world shifts from lockdown to re-opening, some processes will attempt to revert to pre- to identify the things/ process/ engagement channels experiences that used to be considered impossible and determine how to leverage the "newness" and continue to make the impossible, possible.
Curious to learn more about data strategy, assessing current data conditions, creating a member-centric strategy, and more? We've got your back!
THRIVE Strategic Services is offering two ways to fill your data knowledge gaps.
#1: Join our monthly ONLINE data education offerings!
Plan on attending any of these online learning opportunities.
Learn & Listen Casual conversations are FREE 45 min casual conversations around key data topics. They are the starter or appetizer in your data education. Not too heavy but still satisfying.
Power hour - deep topic drill-downs are 1 hour ($35) lecture format sessions that will provide clarity and value. These are definitely your power backed energy-bowl of data topic. Densely packed with information that will make you happy you experienced one.
#2 Purchase the best foundational primer on data transformation available to the credit union industry. Written for credit unions by a credit union expert Big Data/Big Climb: A credit Union playbook for leveraging data and talent to achieve revolutionary member relationships
Hailed as a "must-have book," It cuts through techno-jargon and translates data transformation concepts into a playbook filled with real-world examples, assessment guides, and other tools needed to reduce member friction, analyze actual competition, and identify disruption to improve the lives of its members and gain competitive advantage.